First Van Issue

Following our weekend at Buckanderra we copped a fair bit of steady rain at home. This provided our first real opportunity to check for leaks.

Anybody who buys a caravan and thinks it will be perfect clearly has not done any research. So we fully expected that, at the very least, something would go wrong with our new van. The rain proved us right.

At home our van is parked in front of our garage and has a slight lean towards the right hand side, which actually proved to be a beneficial thing. Gravity caused the rain to run down the leading edge on the right hand side and that exposed a couple of gaps in the external silicon seal. This allowed water to get in under the exterior cladding and end up in the bedside corner.   After an email to Supreme they provided us with their warranty service form so that we could have the leak fixed under warranty at no cost.

Post Update: Justin from Capital Caravan Service Centre fixed this leak at no cost as part of our first 3 month / 1500km service. I cannot recommend Capital Caravan Service Centre highly enough. Justin is very easy to deal with, explains the work and is just simply a good, honest bloke who knows his stuff.